Customer Support
Our company, with forty years of experience in the production of sinks, faucets, and kitchen accessories, pays special attention to customer service, both before the purchase and after it.
Customer support is one of Evhoc's strengths
We are aware that choosing a sink or faucet is an important decision for your home. Our team of experts is at your disposal to offer personalized advice via chat, email, and phone.
We are ready to listen to your needs, advise you on the best options based on your style and the characteristics of your space, ensuring that every purchase meets your expectations to the fullest.
We provide a simple and transparent shopping experience. From the moment you explore our online catalog until the conclusion of the order, we want every step to be intuitive and free of complications. Your peace of mind is our priority.
SUPPORT AFTER PURCHASE
Tel: +39 071 2410156
Mobile and WhatsApp: +39 350 5346506
Email: info@evhoc.it
Live chat: contact us now!
WARRANTY
We provide a warranty on all our products, which varies depending on the type of item you have decided to purchase.
YEARS WARRANTY
Composite sinks
YEARS WARRANTY
Steel sinks
YEARS WARRANTY
Faucets
WITHIN 14 DAYS OF PURCHASE
We remind our customers that they can also contact us within 14 days of purchase for a product exchange or refund, whatever the reason (all refund policies are outlined in the FAQ section).
It is recommended to keep the invoice or purchase recepit to avail the warranty on all Evhoc-branded products.
Pre-sales and post-sales customer support service
Evhoc's support service, which is active both in the pre-sales and post-sales phases, can be contacted via chat, email, or phone.
We will endeavor to find the most suitable solution to ensure customer satisfaction as quickly as possible, within 48 hours of receiving the request. Our customer support team is available to promptly respond to every question, offering solutions and qualified technical support.
Your feedback is extremely important to us. We are open to hearing your opinions, suggestions, or experiences. We want to constantly improve our products and services, and your contribution is crucial in this process.